Luxury Sales Consultant
1 week ago
We are seeking a skilled Luxury Sales Consultant to join our team at JOSEPH. As a representative of the brand, you will be responsible for providing exceptional customer service, showcasing luxury products, and driving sales to achieve store targets.
About the Role:
As a full-time Sales Assistant, you will work 40 hours per week, reflecting the JOSEPH luxury brand image through your service delivery, attitude, dress code, and behavior. You will work within a customer-focused role, driving client loyalty and sales through a unique and personal service.
Key Responsibilities:
- Provide a tailored in-store experience, welcoming and friendly for clients.
- Demonstrate understanding of luxury products and provide knowledgeable recommendations.
- Maximise sales opportunities to achieve store sales targets and KPIs.
- Maintain, to a high standard, the shop floor and display merchandise.
- Be proactive in your approach towards clients.
- As a brand ambassador, build relationships with new clientele and maintain with established clients.
- Build the bond between our brand and customers, answering queries, providing exemplary service, and adapting your approach based on individuals' needs and requirements.
Additional Requirements:
- You have strong people skills – you're approachable, a good communicator, listener, and empathetic.
- Your work hours will be based on your availability and business needs, and may vary week to week.
- You're passionate about luxury fashion and eager to share that passion with others.
- You understand business needs and are motivated by sales.
- You show strong teamworking skills and the ability to collaborate with others.
Why Work with Us:
As a member of the JOSEPH team, you'll enjoy a range of benefits, including:
- 33 days annual leave
- Health and wellness resources (including a digital GP) and retail discounts via RetailTrust
- Wellbeing and personal development programs via FidlLeaf
- Performance-awarded bonus and/or commission scheme
- Generous staff discount towards luxury JOSEPH products and multi-brand products
- Access to sample sales, social events, and more
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