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Head of Resilience and Recovery

2 months ago

London, Greater London, United Kingdom KPMG Full time
Job Description

Job Title: Head of Resilience and Recovery

Job Summary: We are seeking a highly experienced IT professional to lead our Resilience and Recovery team, creating risk-based strategies, plans, and roadmaps for our technology. The successful candidate will have a proven track record of building and leading a Recovery & Resilience CoE in a similar role.

Key Responsibilities:
  • Create risk-based resilience and recovery strategies, plans, and roadmaps for all technology supporting KPMG business services, including Cloud and on-prem infrastructure, applications, and data.
  • Create supporting policies, standards, processes, and controls.
  • Develop end-to-end playbooks and periodically test recovery plans, ensuring that recovery targets, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), can be met.
  • Ensure that business services are mapped to all relevant components of the tech stack and that an operating model exists for the maintenance of this data.
  • Maintain a risk register covering all types of planned and unplanned downtime arising from technology.
  • Provide training, advice, and support to business unit CTOs, the Head of Service Operations, and the Head of Cloud Engineering to develop their own resilience and recovery plans.
  • Create and sponsor projects to enhance the resilience and recovery capability of the technology function.
Requirements:
  • A highly experienced IT professional, working as Head of Disaster Recovery or similar in current or previous roles.
  • Highly capable people manager, adept at building and coaching a team of professionals with the right mix of grades, skills, and experience to support delivery and project growth.
  • Rich experience of working closely with other teams across the technology delivery lifecycle.
  • Excellent communication and stakeholder management skills, with the ability to influence C-suite executives and others.
  • Solid problem-solving skills, including the ability to analyze complex data, identify core issues, and investigate, evaluate, and reach appropriate conclusions.
  • Broad experience of different types of technology change and resilience projects, including software, applications, infrastructure, middleware, and end-user computing.
  • Good working knowledge of Business Continuity Standards (BS25999/ISO22301) and the Business Continuity Institute's Good Practice Guidelines.
About Technology & Engineering at KPMG:

Technology is at the heart of what we do and part of the very DNA of our business. That's why we've invested in a single powerful team of connected technologists. 1,500 specialists, creating a step change in the way we work. Broader, deeper expertise, which is delivered to our clients faster than ever. Our connected solutions stretch across a range of specialisms too. From technology transformation, cyber and risk management through to security operations, data and analytics, automation, powered apps, and Cloud. This is an opportunity to join a team that combines the entrepreneurial spirit and imagination of a start-up with the resources only a global network can provide. We're committed to simplified structures and are investing in workplace tools that enable us to collaborate and innovate whether you're working at home, in our office, or at client sites.