Service Centre Operations Manager

3 days ago


Swindon, Swindon, United Kingdom CV-Library Full time
Job Title: Service Centre Operations Manager

Company Overview: We are seeking a highly skilled and experienced Service Centre Operations Manager to join our team in Swindon. The successful candidate will be responsible for managing the daily operations of the service centre, ensuring exceptional customer service and maintaining high standards of work quality.

Salary: £45,000 - £60,000 per annum (dependent on experience) + Performance-related bonus scheme offering up to £60,000 per annum.

About the Role:
This is an excellent opportunity for a motivated individual to take on a key leadership role within our organisation. As a Service Centre Operations Manager, you will be responsible for managing the daily operations of the service centre, including supervising and motivating team members to achieve targets and maintain exceptional quality standards. You will also be required to manage customer enquiries in person and by telephone, providing timely and effective solutions.

Key Responsibilities:
  • Manage the daily operations of the service centre, including supervising and motivating team members to achieve targets and maintain exceptional quality standards.
  • Manage customer enquiries in person and by telephone, providing timely and effective solutions.
  • Liaise with the Centre Manager, co-workers, and customers to ensure seamless communication and collaboration.

Requirements:
  • Similar management/supervisory experience in an automotive service centre or related industry.
  • Able to assist in the workshop or possess mechanical knowledge.
  • Excellent communication and interpersonal skills.
  • A valid UK driving licence.

Benefits:
  • Ongoing training and development opportunities.
  • Performance-related bonus scheme offering up to £60,000 per annum.
  • Enhanced rate of pay for overtime worked.
  • 30 days annual leave (including bank holidays).
  • Workplace pension scheme.

The ideal candidate will have a strong background in customer-facing roles, excellent leadership skills, and a passion for delivering exceptional results.



  • Swindon, Swindon, United Kingdom undisclosed Full time

    Job Title: Contact Centre Experience ManagerWe are seeking an experienced Contact Centre Manager to lead our client's team based in an undisclosed location. This is a fantastic opportunity for a motivated individual with a proven track record in managing contact centre operations to join our company.Key Responsibilities:Oversee the daily operations of the...


  • Swindon, Swindon, United Kingdom Perfect Placement Full time

    Centre Manager Opportunity in SwindonA competitive salary of up to £45,000 per annum, plus performance-related bonus, is available for this exciting role as Assistant Automotive Service Centre Manager in Swindon.This position involves leading the workshop team, managing day-to-day operations, and ensuring high-quality customer service standards are...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    Job Title: Recycling Centre OperatorLocation: Swindon, WiltshireWe are recruiting for a Recycling Centre Operator to work at our site in Swindon. The successful candidate will be responsible for delivering high standards of customer service and ensuring the safe and efficient operation of the recycling centre.Key Responsibilities:To operate the Recycling...


  • Swindon, Swindon, United Kingdom Jago Consultants Full time

    Jago Consultants Service Advisor VacancyThis role involves planning and managing the daily workflow of the service centre. As a key member of the Service and Parts Teams, you will work closely with other departments to ensure efficient operations. The successful candidate will have excellent organisational skills and be able to multitask...


  • Swindon, Swindon, United Kingdom Perfect Placement Full time

    Swindon Automotive Centre Manager PositionAn exciting opportunity exists for an experienced Assistant Automotive Service Centre Manager to join our team in Swindon, offering a competitive salary package and prospects for career advancement.This role involves:Leading the workshop team, managing workload and staff performanceEnsuring exceptional customer...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    Job DescriptionCV-Library is looking for an experienced Workshop Controller to join our Commercial Vehicle Service Centre team. The successful candidate will be responsible for managing the day-to-day operations of the service centre, ensuring that all vehicles are repaired and maintained to the highest standards.Key ResponsibilitiesOperations Management:...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    Job Title: Automotive Service Centre Team LeadCompany Overview: CV-Library is seeking a highly skilled and experienced Automotive Service Centre Team Lead to join our team in Swindon. The successful candidate will be responsible for managing the daily operations of the service centre, ensuring exceptional customer service and maintaining high standards of...

  • Centre Director

    2 weeks ago


    Swindon, Swindon, United Kingdom Hollywood Bowl Full time

    Job DescriptionWe are looking for a Centre Director to join our team at Hollywood Bowl Group.The successful candidate will have experience in managing large teams, driving business growth, and improving customer satisfaction.The role involves coaching and mentoring staff, running an exceptional operation, and supporting the General Manager to guarantee...


  • Swindon, Swindon, United Kingdom Alexander Steele RecruitmentAssistant NPD Manager Full time

    Engineering Career AdvancementWe are seeking a skilled Production Operations Manager to lead our Engineering Team. This role offers the opportunity to drive long-term strategy and develop the team.About the Role:Manage the Engineering Team in delivering reliability, efficiency, and site compliance.Develop and implement strategic plans for the Engineering...


  • Swindon, Swindon, United Kingdom KBR Full time

    About UsKBR is a pioneering company that partners with government and industry clients to provide comprehensive solutions with an emphasis on efficiency and safety.Why Work With UsWe're passionate about creating collaborative environments that transcend cultures and geographical boundaries. Our employees are empowered to use their potential, creating...


  • Swindon, Swindon, United Kingdom Wohn-Service-Team Full time

    Job Title:Transport Operations ManagerSalary:£50,000 - £65,000 per annumJob Description:We are seeking an experienced Transport Operations Manager to join our team at Stericycle. As a key member of our logistics team, you will be responsible for planning and delivering operational transport activities across the UK and Ireland.The successful candidate will...


  • Swindon, Swindon, United Kingdom Perfect Placement Full time

    Job OverviewWe are seeking an experienced and motivated Assistant Automotive Service Centre Manager to join our team in Swindon.This role offers a competitive salary of up to £45,000 per annum, plus performance-related bonus providing an annual on-target earnings between £46-60,000.About the RoleThe successful candidate will be responsible for dealing with...

  • Operations Director

    4 days ago


    Swindon, Swindon, United Kingdom Wohn-Service-Team Full time

    Job DescriptionThis role requires a highly experienced and skilled Transport Operations Specialist to lead our transport operations in line with legislation, ensuring effective vehicle utilisation and service delivery. The successful candidate will have a strong understanding of logistics and transport operations, with experience managing a multi-truck fleet...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    Job Overview:We are looking for a highly experienced Distribution Centre Supervisor to oversee the day-to-day operations of our distribution centre. As a key member of the team, you will be responsible for managing a fleet of 50 vehicles and 70 drivers to ensure compliance with all regulatory requirements, including CPC and O' Licence.The ideal candidate...


  • Swindon, Swindon, United Kingdom Dick Lovett Central Operations The Depot Full time

    Dick Lovett Central Operations The Depot is seeking a highly skilled Network Operations Manager to oversee the planning, installation, and management of our IT infrastructure. As a key member of our IT team, you will be responsible for ensuring the reliability, security, and scalability of our systems to meet operational needs.You will lead a team of...


  • Swindon, Swindon, United Kingdom Premier Inn Full time

    Adults Management RoleWe are seeking a skilled and experienced Adults Management professional to join our team at the Premier Inn in Swindon Town Centre. As an Adults Management Lead, you will be responsible for overseeing the daily operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.This is an excellent...


  • Swindon, Swindon, United Kingdom Wohn-Service-Team Full time

    Role Summary:We are seeking a Site Operations Director to join our team at Stericycle. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our transportation services across the UK and Ireland.The successful candidate will have a strong background in logistics management, with experience of managing and...


  • Swindon, Swindon, United Kingdom Wohn-Service-Team Full time

    About the CompanyStericycle is a leading provider of healthcare waste solutions and information security services. Our innovative solutions protect the environment, people, and public health, making a difference in communities and our planet.Our MissionWe are committed to protecting health and well-being in a safe, responsible, and sustainable way. We strive...


  • Swindon, Swindon, United Kingdom CV-Library Full time

    Distribution Centre RoleWe require a highly organized and detail-oriented individual to manage the day-to-day operations of our distribution centre in Swindon.The successful candidate will be responsible for the safe operation of a counterbalance forklift, managing stock levels, and coordinating deliveries and collections.Main Responsibilities:Operate a...


  • Swindon, Swindon, United Kingdom Cranfield University Full time

    About the OpportunityWe are seeking an exceptional Programme Director to join our team at Cranfield University. As the Programme Director for Centre of Excellence in Energetic Materials, you will play a pivotal role in driving this programme forward.You will be responsible for the development, implementation, and delivery of CoEEM's vision, as well as...