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Customer Service Ambassador
2 months ago
We're seeking a skilled Receptionist to provide exceptional customer service at our Tonbridge Premier Inn. As a key member of our team, you'll be responsible for ensuring a warm and welcoming experience for our guests.
About the Role:
As a Receptionist, you'll be the first point of contact for our guests, handling check-ins, check-outs, and providing information about our hotel and local area. You'll work closely with our housekeeping team to ensure rooms are prepared to a high standard, and provide assistance with any guest queries or concerns.
What You'll Enjoy:
- Competitive Pay Rate: Up to £ per hour
- Guaranteed Hours: 23 hours per week, including early, late, and weekend shifts
- Training and Support: We offer comprehensive training and ongoing support to help you succeed in your role
- Whitbread Benefits: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and Saving Schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more
- Complimentary Breakfast: Enjoy a free Premier Inn breakfast for 2 when you join us
About Us:
We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from all backgrounds and situations.
Why Work with Us:
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We're committed to supporting our employees with workplace adjustments, part-time, and flexible working arrangements.