Resident Support Professional
7 days ago
Company Overview: The ExtraCare Charitable Trust is a leading organization dedicated to providing better lives for older people. Our mission is to deliver high-quality housing support services that cater to the unique needs of our residents.
">About the Role: We are seeking an experienced Housing Support Assistant to join our team at Hughenden Gardens Retirement Village. As a key member of our team, you will play a vital role in supporting our residents to settle into their new home and thrive in a retirement setting.
Job Responsibilities: Your primary responsibilities will include:
- Supporting residents with tenancy or lease issues
- Ensuring residents have access to information, advice, guidance, and support
- Responding to resident visits and community meetings
Requirements: To be successful in this role, you will need:
- Previous experience in housing-related or support services
- Excellent customer service skills
- Solution-focused approach to resolving issues
What We Offer: As a valued member of our team, you can expect:
- A competitive salary of £10,754 per annum (pro rata FTE)
- Enhanced maternity and paternity leave policies
- Up to 9% employer pension contribution
- Blue Light Card discounts
- Attendance reward scheme
- Free life insurance
- Cycle2work scheme
- Free gym membership
Location: Hughenden Gardens Retirement Village
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