Resident Support Professional

7 days ago


High Wycombe, Buckinghamshire, United Kingdom ExtraCare Charitable Trust Full time

Company Overview: The ExtraCare Charitable Trust is a leading organization dedicated to providing better lives for older people. Our mission is to deliver high-quality housing support services that cater to the unique needs of our residents.

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About the Role: We are seeking an experienced Housing Support Assistant to join our team at Hughenden Gardens Retirement Village. As a key member of our team, you will play a vital role in supporting our residents to settle into their new home and thrive in a retirement setting.

Job Responsibilities: Your primary responsibilities will include:

  • Supporting residents with tenancy or lease issues
  • Ensuring residents have access to information, advice, guidance, and support
  • Responding to resident visits and community meetings

Requirements: To be successful in this role, you will need:

  • Previous experience in housing-related or support services
  • Excellent customer service skills
  • Solution-focused approach to resolving issues

What We Offer: As a valued member of our team, you can expect:

  • A competitive salary of £10,754 per annum (pro rata FTE)
  • Enhanced maternity and paternity leave policies
  • Up to 9% employer pension contribution
  • Blue Light Card discounts
  • Attendance reward scheme
  • Free life insurance
  • Cycle2work scheme
  • Free gym membership

Location: Hughenden Gardens Retirement Village



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