Event Floor Manager

4 weeks ago


London, Greater London, United Kingdom Searcys Full time

Event Floor Manager Role Summary

Searcys is seeking a skilled Event Floor Manager to join our team. As an Event Floor Manager, you will be responsible for ensuring the effective management and efficient service of the catering operation.

Key Responsibilities:

  • Supervise the service of a daily seated buffet lunch, ensuring staff are prepped and briefed on the daily menu.
  • Manage the opening and closing duties for the catering operation.
  • Implement and consistently monitor the practice of all standard operating procedures (SOPs).
  • Communicate effectively with valued guests, senior figures at the venue, different departments, and members of the management team.
  • Assist in the effective management of any negative feedback, complaints, or client issues.
  • Support and manage the training and development of the FOH team in line with the company and venue standards.
  • Assist in the onboarding, sign-in-and-out of all team members, including agency staffing.

Qualifications:

  • Minimum of 3 years managing/supervising events in a 4-star (or equivalent) hospitality establishment.
  • Proven track record of managing a FOH team in a catering environment.
  • Valid Level 2 Food Safety Certificate.
  • Personal Licence (desirable).
  • Excellent computer skills.
  • Strong leadership skills.
  • Takes initiative.
  • Demonstrates a high level of organisation and time management.

About Searcys:

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations. Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.


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