Service Delivery Associate

3 days ago


South Cerney, Gloucestershire, United Kingdom Infinigate UK & Ireland Full time
Job Overview

We are seeking a Service Delivery Associate to join our Service Delivery Team. This role will involve administering the Infinigate Support service and ITSM Tool, as well as providing excellent customer service via phone.

The ideal candidate will have strong literacy and numeracy skills, as well as experience using Microsoft Office suite of applications. They must also be able to work efficiently and accurately, even under pressure, and prioritize tasks based on conflicting demands.

The salary for this position is up to £27,000 per annum, plus benefits including 25 days annual leave (rising to 28 days with length of service), a day off on your birthday, and 2 paid volunteer days per year.

Additional benefits include life assurance of 4 x basic salary, group income protection, and employer matched pension contributions after 3 months' service.

As an Infinigate Group employee, you will enjoy hybrid/remote working arrangements, standard office working hours of 9am – 5:30pm, and access to an employee assistance programme for practical and emotional support.



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