Commercial Collections Director
1 week ago
About Sotheby's Group
We are a leading global art and luxury business, shaping markets and inspiring the imagination of collectors worldwide.
Salary Information
The estimated annual salary for this role is £90,000 to £120,000, depending on experience.
Job Description
This senior leadership position plays a critical role in driving commercial success across EMEA. The Commercial Collections Director will oversee client collections, billing, and credit functions, ensuring seamless operations and high-quality client experiences.
Main Responsibilities:
- Management of billing, invoicing, and payment terms to maintain efficient cash flow.
- Oversight of all client-related financial output, guaranteeing accuracy and timeliness.
- Effective management of incoming payment processing, reconciliations, and client disputes to minimize losses.
- Collation and discussion of monthly debtors reports, driving collection efforts and team follow-up.
- Ownership of credit facilities and ongoing renewal processes, fostering strong relationships with clients.
- Support for client vetting and risk assessment during marquee sales, ensuring alignment with commercial goals.
- Presentation of routine reporting and KPIs on debtors, collections, and relevant metrics to inform strategic decisions.
- Collaboration with relationship managers, business directors, client service operations, and expert departments to optimize receivables collection while maintaining a client-centric approach.
- Partnership with legal, compliance, and commercial teams to ensure robust controls and procedures.
- Minimum 7+ years of experience in billing and collections, with a minimum of 4+ years in a managerial position.
- Highly adaptable, flexible, and resilient, thriving in fast-paced environments.
- Ability to escalate to management as needed to ensure smooth client experiences.
- Strong knowledge of Microsoft Office, particularly Word, Excel, and Outlook.
- Prior experience with SAP is an advantage.
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