Coffee Store Team Lead

3 weeks ago


Woodham Mortimer, United Kingdom Costa Coffee Full time
Coffee Store Team Lead

We are seeking an experienced and motivated Coffee Store Team Lead to join our team in Costa Coffee. This is a unique opportunity to take on a leadership role and be part of a dynamic and fast-paced environment.

About the Role

The successful candidate will have a strong passion for coffee, customer service, and leading a team. You will be responsible for driving sales, maintaining high-quality standards, and ensuring excellent customer experiences.

Key Responsibilities:
  • Taking charge of shifts, managing teams, and providing guidance to colleagues.
  • Maintaining store appearance, inventory management, and controlling costs.
  • Developing and implementing strategies to drive sales growth and increase customer satisfaction.
  • Coaching and training staff to ensure they meet performance expectations.
  • Fostering a positive work environment, promoting teamwork, and encouraging open communication.
Requirements

To be considered for this role, you should have:

  • A minimum of [£12.33-13.33] per hour, with opportunities for pay progression.
  • Previous experience in retail or hospitality, preferably in a supervisory or leadership position.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • A strong understanding of customer service principles and practices.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer

As a valued member of our team, you can expect:

  • Opportunities for career development and advancement.
  • Competitive salary and benefits package.
  • Ongoing training and support to help you succeed in your role.
  • A fun and supportive work environment.
  • Discounts on food and drinks when not working.
About Us

At Costa Coffee, we pride ourselves on delivering exceptional customer experiences and creating a welcoming atmosphere for our customers. Our commitment to quality, innovation, and customer satisfaction has made us the No. 1 coffee brand in the UK for 14 years running. Join our team and become part of a company that values individuality, encourages diversity, and fosters a culture of inclusivity.



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