Career Development Specialist

1 week ago


Leeds, Leeds, United Kingdom Maximus Full time

About Maximus

At Maximus, we are committed to making a positive impact on people's lives. Our team of dedicated professionals works together to deliver services that have a profound effect on individuals and communities.

The Role

We are seeking an experienced Employment Advisor to join our team. As an Employment Advisor, you will work directly with customers to help them overcome barriers to employment, providing vital support to enable secure and sustained employment.

Responsibilities

  • Meet personal performance targets and Key Performance Indicators
  • Manage a caseload of customers using a variety of coaching strategies, ensuring they are prepared for interviews and job searching
  • Undertake in-depth assessments using a suite of tools to fully understand a customer's circumstances, preferences and holistic barriers to progression
  • Co-produce personalised tailored SMART action plans with sequenced interventions and development opportunities
  • Use an integration framework of local specialist services to obtain support to address specific issues (e.g. substance misuse, anger management, debt advice, health and vocational training)
  • Identify the specific recruitment needs of each employer and undertake tailored pre-screens and group assessments
  • Co-produce effective in-work support plans with participants and employers
  • Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service
  • Fully comply with company policies including those for personal data security, safeguarding and health & safety
  • Work from local hubs and community outreach locations (sometimes alongside other services e.g. housing, health and primary care centres) to increase service accessibility

Requirements

  • Customer focussed with a strong commitment to customer care
  • A strong team player with a positive and flexible approach to work and colleagues
  • Previous experience of working in a fast paced, target driven environment
  • Previous experience of delivering services to meet contractual and quality standards
  • Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams/Zoom/Google
  • Strong communicator – demonstrating an ability to listen, question and build relationships
  • Demonstrable creative problem solving skills and a positive approach to challenging and overcoming any barriers
  • Demonstrable ability to plan and organise workload to meet required targets and deadlines

What We Offer

Maximus offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Location

This role is based in Leeds, United Kingdom.



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