Senior Quality Manager for Consumer Electronics
3 days ago
Amazon's Private Brands Quality Management team seeks an exceptional individual to fill this challenging position. The successful candidate will demonstrate excellent judgment and instincts in decision making and proactively improve their knowledge of Amazon's business, its platform, and relevant technologies.
This role is responsible for product quality across a range of consumer electronics product categories. You will apply SME-level knowledge in new ways by supporting quality improvement approaches while creating innovative solutions that meet customer satisfaction and worldwide product safety requirements.
Key Responsibilities:
- Apply SME-level quality strategy and process knowledge across multiple product categories by working with manufacturing suppliers.
- Develop best-in-class processes and systems and drive continuous improvement.
- Drive scalable quality solutions that ensure customer satisfaction.
- Communicate technical, quality, and process requirements to non-technical stakeholders.
- Monitor and train suppliers to improve quality and customer satisfaction performance.
- Perform failure analysis for product quality and safety failures.
Minimum Qualifications:
- Bachelor's degree in science or engineering major.
- Minimum 7 years of experience in consumer product quality management.
- Knowledge of product quality and product development processes in the consumer electronics industry.
- A mix of quality and project management experience.
- Ability to collaborate, influence and negotiate.
Estimated Salary: $125,000 - $170,000 per year
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