Branch Coordinator

6 days ago

Wimbledon, United Kingdom Office Angels Full time
About the Role

We are seeking a highly skilled and customer-focused Branch Coordinator to join our team at Office Angels. As a Branch Coordinator, you will play a vital role in providing exceptional customer service and ensuring that every interaction with our clients leaves a positive impression.

Key Responsibilities
  • Customer Service: Handle customer enquiries, resolve issues, and provide top-notch solutions to meet their needs.
  • Communication: Maintain effective communication with customers, colleagues, and third-party companies to ensure seamless service delivery.
  • Administrative Tasks: Prepare customer information packs, use and maintain our CRM system, and produce necessary paperwork for clients.
  • Compliance: Ensure all compliance procedures are met, and maintain accurate records.
Requirements
  • Customer Service Skills: Excellent verbal and written communication skills, strong problem-solving abilities, and a positive and professional demeanor.
  • Organizational Skills: Exceptional attention to detail, organizational skills, and the ability to thrive in a fast-paced environment.
What We Offer
  • Competitive Salary: A competitive salary and comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for Advancement: Opportunities for advancement and professional development within our organization.
  • Supportive Team Environment: A supportive and collaborative team environment that values its employees and is committed to providing outstanding service to its customers.

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