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Automotive Specialist

1 month ago

Sale, Trafford, United Kingdom Stericycle Full time
Job Summary

As a Retention Specialist at Stericycle, you will play a critical role in mitigating business revenue and profitability risk by identifying, investigating, and resolving commercial issues. You will be responsible for negotiating contracts with existing customers, managing customer contract lifecycles, and facilitating communications on behalf of the business.

Key Responsibilities
  • Identify and investigate commercial issues that pose risk to future account and revenue attrition
  • Negotiate contracts with existing customers to reduce volume and frequency of service or terminate agreements
  • Manage customer contract lifecycles through negotiation to renewal or termination
  • Facilitate communications on behalf of the business, verbal and written
  • Be the subject matter expert on commercial contracts and BU-specific services for customer queries

Requirements
  • University/college education or similar relevant sales/commercial experience
  • Strong computer literacy, including Microsoft Office suite
  • Proficient in the use and understanding of CRM systems, Salesforce preferred
  • Must be qualified to work in the UK and have a clean criminal records check

About Stericycle
Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. With over 30 years of experience, we have grown from a small start-up in medical waste management to a leader across a range of complex and highly regulated arenas. We help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity.