Customer Service Centre Team Lead

1 month ago


Bournemouth, Bournemouth, United Kingdom Stonewater Full time
Customer Service Centre Team Lead

We are seeking a dynamic leader to join our Customer Service Centre team. As a Customer Service Centre Team Lead, you will be responsible for motivating, developing, and managing a team of customer service representatives in a fast-paced and rewarding environment.

Key Responsibilities:
  • Lead and manage a team of customer service representatives
  • Develop and implement customer service strategies to enhance customer experience
  • Collaborate with other departments to ensure seamless service delivery
  • Monitor and analyze customer feedback to identify areas for improvement

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

About Us:

Stonewater is a leading provider of housing and care services. We are committed to delivering excellent customer service and creating a positive experience for our customers.



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