Aesthetic Field Service Engineer

3 weeks ago

Exeter, Devon, United Kingdom Xerox Corporation Full time
Job Summary

As a Field Service Engineer at Xerox Corporation, you will play a critical role in providing high-quality support to our customers. This position is responsible for responding to customer IT support calls in a polite and efficient manner, with a focus on resolving technical issues related to network infrastructure, desktop, and server support.

The ideal candidate will have a strong understanding of IT infrastructure, including desktop, server, printers, and storage hardware, as well as network devices and their roles. They will also possess excellent communication and interpersonal skills, with the ability to work unsupervised and adapt to changing job tasks.

This role requires a team player with a 'can-do' attitude, who is committed to self-development and open to feedback. The successful candidate will be proficient in the use and support of various technologies, including Microsoft Office 365, Microsoft Windows client, and Active Directory.

Key Responsibilities:

  • Diagnose and resolve level 2 incidents and aim to meet response and resolution within predetermined SLAs
  • Provide onsite and remote desktop and server support
  • Build rapport with all new and existing clients to develop positive working relationships
  • Co-operate to promote the development of the service desk team and the success of the company as a whole
  • Manage, update and close tickets in the call queue.

Required Skills and Experience:

  • Good understanding of IT infrastructure
  • Knowledge of desktop, server, printers and storage hardware and their components
  • Knowledge of network devices and their roles
  • Ability to plan, organize and adapt to changing job tasks within own role
  • Open to respond to feedback and committed to self-development
  • Team worker and 'can do' attitude
  • Strong verbal and written communication skills
  • Excellent customer facing, communication, interpersonal and presentation skills
  • Strong analytical, logical and troubleshooting skills
  • At least two years' experience working in a customer facing IT support environment

  • Aesthetic Field Service Technician

    3 weeks ago

    Exeter, Devon, United Kingdom Midas Selection (Midlands) Ltd Full time

    Job Title: Aesthetic Field Service TechnicianJob Summary:We are seeking a skilled Aesthetic Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and repairing commercial coffee machines, including Traditional Espresso, Bean to Cup, and Instant machines.Key...

  • Aesthetic Field Service Technician

    3 weeks ago

    Exeter, Devon, United Kingdom Midas Selection (Midlands) Ltd Full time

    Job Title: Aesthetic Field Service TechnicianJob Summary:We are seeking a skilled Aesthetic Field Service Technician to join our team at Midas Selection (Midlands) Ltd. As a Field Service Technician, you will be responsible for the installation, maintenance, and repair of commercial coffee machines, including Traditional Espresso, Bean to Cup, and Instant...

  • Aesthetic Field Service Technician

    2 months ago

    Exeter, Devon, United Kingdom Luton Bennett Full time

    Field Service Engineer OpportunityLuton Bennett is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing reactive and routine maintenance to commercial laundry equipment in care homes, hotels, charities, and gyms.Key Responsibilities:Carry out electrical and mechanical maintenance on...

  • Aesthetic Field Service Technician

    2 months ago

    Exeter, Devon, United Kingdom Luton Bennett Full time

    Field Service Engineer OpportunityLuton Bennett is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing reactive and routine maintenance to commercial laundry equipment in care homes, hotels, charities, and gyms.Key Responsibilities:Carry out electrical and mechanical maintenance on...

  • Aesthetic Field Service Specialist

    4 weeks ago

    Exeter, Devon, United Kingdom Luton Bennett Full time

    Field Service Engineer OpportunityLuton Bennett is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing reactive and routine maintenance to industrial and commercial laundry equipment at customer sites.Key Responsibilities:Carry out electrical and mechanical maintenance on commercial...

  • Aesthetic Field Service Engineer

    4 weeks ago

    Exeter, Devon, United Kingdom Xerox Corporation Full time

    Job SummaryAs a Field Service Engineer at Xerox Corporation, you will play a critical role in providing exceptional support to our customers in the Exeter area. Your primary function will be to respond to customer IT support calls in a polite and efficient manner, utilizing your technical expertise to resolve issues and provide user guidance.Key...

  • Aesthetic Field Service Technician

    1 month ago

    Exeter, Devon, United Kingdom CV Library Full time

    The OpportunityWe are seeking a skilled and passionate Field Service Engineer to join our team at CV Library. As a Field Service Engineer, you will receive a competitive salary package and a range of benefits, including premium overtime pay, bonuses, and a comprehensive training program.Key ResponsibilitiesFault-finding and electrical maintenance of...

  • Aesthetic Field Service Technician

    1 month ago

    Exeter, Devon, United Kingdom CV Library Full time

    The OpportunityWe are seeking a skilled and passionate Field Service Engineer to join our team at CV Library. As a Field Service Engineer, you will receive a competitive salary package and a range of benefits, including premium overtime pay, bonuses, and a comprehensive training program.Key ResponsibilitiesFault-finding and electrical maintenance of...

  • Aesthetic Field Service Technician

    3 weeks ago

    Exeter, Devon, United Kingdom Luton Bennett Full time

    **Field Service Engineer Opportunity**Luton Bennett is seeking a skilled Field Service Engineer to join our team in Exeter. As a Field Service Engineer, you will be responsible for providing reactive and routine maintenance to commercial laundry equipment in care homes, hotels, charities, and gyms.The ideal candidate will have experience working on laundry...

  • Aesthetic Field Service Technician

    4 weeks ago

    Exeter, Devon, United Kingdom fish4.co - Jobboard Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing customers with a professional, efficient maintenance and repair service, ensuring full customer satisfaction.Key ResponsibilitiesProvide technical service to customers, including installation, maintenance and...

  • Aesthetic Field Service Technician

    4 weeks ago

    Exeter, Devon, United Kingdom fish4.co - Jobboard Full time

    About the RoleWe are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing customers with a professional, efficient maintenance and repair service, ensuring full customer satisfaction.Key ResponsibilitiesProvide technical service to customers, including installation, maintenance and...

  • Aesthetic Field Service Technician

    4 weeks ago

    Exeter, Devon, United Kingdom Inspired Gaming Group Full time

    Join Our Team as a Field Service EngineerWe're seeking a skilled and enthusiastic Field Service Engineer to join our team. As a key member of our field workforce, you'll be responsible for traveling to customer sites, meeting new people, and building relationships.About the RoleThe successful candidate will be responsible for the repair and maintenance of...

  • Aesthetic Field Service Technician

    4 weeks ago

    Exeter, Devon, United Kingdom Inspired Gaming Group Full time

    Join Our Team as a Field Service EngineerWe're seeking a skilled and enthusiastic Field Service Engineer to join our team. As a key member of our field workforce, you'll be responsible for traveling to customer sites, meeting new people, and building relationships.About the RoleThe successful candidate will be responsible for the repair and maintenance of...

  • Aesthetic Field Service Specialist

    3 weeks ago

    Exeter, Devon, United Kingdom fish4.co - Jobboard Full time

    We are seeking a skilled Field Service Engineer to join our team in Devon and Cornwall. As a Field Service Engineer, you will be responsible for providing customers with a professional, efficient maintenance and repair service, ensuring full customer satisfaction.About the Role:Provide technical service to customers, including installation, maintenance and...

  • Aesthetic Field Service Specialist

    1 month ago

    Exeter, Devon, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Ricoh. As a Field Service Engineer, you will be responsible for providing professional, efficient maintenance and repair services to our customers, ensuring full customer satisfaction.Key ResponsibilitiesProvide technical service to customers, including installation,...

  • Aesthetic Field Service Specialist

    1 month ago

    Exeter, Devon, United Kingdom Ricoh Full time

    About the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Ricoh. As a Field Service Engineer, you will be responsible for providing professional, efficient maintenance and repair services to our customers, ensuring full customer satisfaction.Key ResponsibilitiesProvide technical service to customers, including installation,...

  • Aesthetic Field Service Technician

    3 weeks ago

    Exeter, Devon, United Kingdom Inspired Gaming Group Full time

    We're seeking a skilled Field Service Engineer to join our team at Inspired Gaming Group. As a key member of our field workforce, you'll be responsible for traveling to customer sites, repairing and maintaining equipment, and building relationships with our clients.Key Responsibilities:Travel to customer sites to perform equipment maintenance and...

  • Aesthetic Field Service Specialist

    2 months ago

    Exeter, Devon, United Kingdom Xerox Corporation Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team in Exeter. As a Field Service Engineer, you will play a critical role in providing exceptional support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key ResponsibilitiesDiagnose and resolve complex technical issues related to network...

  • Aesthetic Field Service Specialist

    1 month ago

    Exeter, Devon, United Kingdom Xerox Corporation Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Xerox Corporation. As a Field Service Engineer, you will play a critical role in providing exceptional support to our customers in the Exeter area.Key ResponsibilitiesProvide level 2 support for key incidents and issues related to our clientsDiagnose and resolve level 2...

  • Aesthetic Field Service Specialist

    1 month ago

    Exeter, Devon, United Kingdom Xerox Corporation Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Xerox Corporation. As a Field Service Engineer, you will play a critical role in providing exceptional support to our customers in the Exeter area.Key ResponsibilitiesProvide level 2 support for key incidents and issues related to our clientsDiagnose and resolve level 2...