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Senior Client Manager

1 month ago

Midlothian, United Kingdom Public Practice Recruitment Ltd Full time
Job Title: Senior Client Manager

This is a fantastic opportunity for a career-driven candidate who is keen to further learn from and progress with an experienced team.

We're looking for a strong communicator, proactive problem solver, and natural team leader who can deliver an all-rounder skillset as part of a dynamic team.

The successful candidate will have a sound commercial understanding, including forecasting and monitoring fee recovery, and will be able to inspire others with a can-do attitude to problem-solving.

The role involves managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets, and contributing to the firm's growth by retaining existing clients and building relationships with prospective clients.

The ideal candidate will have ACA or ACCA qualified, with demonstrable experience within practice, and a sound understanding of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.

  • Managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.
  • Planning and undertaking assignments, striving to deliver service excellence.
  • Leading a team of accountants, reviewing work, providing constructive mentorship, and motivating those around you.
  • Owning responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.
  • Contributing to the firm's growth by retaining existing clients and building relationships with prospective clients.
  • Building trusted and long-lasting client relationships, proactively handing queries.
  • Reviewing processes and implementing more efficient ways of service delivery.
  • Setting an example to junior staff as a hands-on senior manager.