Venue Project Manager

4 weeks ago

London, Greater London, United Kingdom ZipRecruiter Full time
Job Title: Venue Project Manager

Peppermint is seeking a highly skilled Venue Project Manager to oversee the planning and execution of various venue projects. As a key member of our team, you will be responsible for coordinating the planning, layout optimization, and preparation of venues to ensure they are set up for success.

Key Responsibilities:
  • Venue Setup and Layout Design: Lead the early-stage planning and implementation of venue layouts, ensuring the strategic placement of bar facilities, both front of house (FOH) and back of house (BOH).
  • Collaboration with Stakeholders: Work closely with key stakeholders, including contractors, design teams, and internal departments, to align all project elements with overall objectives and ensure high-standard execution.
  • Event Package Development: Oversee the design and implementation of event packages, including VIP experiences, and ensure they integrate seamlessly with existing venue offerings and technologies during the planning phases.
  • Bar and Equipment Oversight: Collaborate with bar contractors and internal teams during the venue's early stages to finalize bar setups, covering space allocation, equipment needs, and operational systems.
  • Menu and Service Management: Support the trader team, chefs, and beverage teams in developing menus aligned with the venue's theme and operational goals. Oversee drink menu creation to complement the food offerings and enhance the guest experience, with ongoing support during operations.
  • Digital Technology and Customer Interaction: Lead the implementation and oversight of digital and customer-facing technologies during the planning phase, including EPOS systems, QR code ordering, pre-order screens, and other systems designed to enhance guest experience and operational efficiency.
  • Creative and Thematic Alignment: Collaborate with creative teams to ensure all elements of the venue, including food and beverage offerings, uniforms, and event space design, align with the overall theme.
  • Budget Management: Take full responsibility for managing project budgets during the planning stages, ensuring that all financial aspects are monitored and reported to stay within allocated parameters.
  • Revenue Management: Oversee revenue strategies in planning and early-stage operations, ensuring financial targets are met across food, drink, and other venue offerings before handing over to operational teams.
  • Collaborative Marketing Efforts: Work closely with the marketing team to promote venue offerings and contribute to creative strategies that align with the venue's theme and objectives during the planning phase and support early operational promotions.
  • Sponsorship and Revenue Strategy: Oversee sponsorship activities in collaboration with the commercial and stock teams, implementing strategies to optimize revenue and post-event opportunities, with a focus on early-stage planning.
  • Performance Monitoring: Regularly evaluate the performance of operational aspects during both planning and live phases, making adjustments as needed to enhance efficiency and guest satisfaction.
  • Stakeholder Communication: Maintain clear and consistent communication with all stakeholders, including senior management and external partners, to ensure alignment on project goals, timelines, and handover processes.
Requirements:
  • Minimum 5 years of experience in project management within the events or hospitality industry, with a proven track record of delivering large-scale projects.
  • Strong leadership and team management abilities, with experience in recruiting, training, and motivating staff.
  • Exceptional organizational skills with the ability to manage multiple aspects of a complex project simultaneously.
  • Experience in overseeing customer-facing digital technology implementations, with an understanding of integrating technology into themed environments.
What We Offer:
  • Company sick pay (10 days)
  • Medicash- dental care, optical treatments, physiotherapy etc
  • Employee assistance programme- counselling and support
  • Discounts on shopping, travel, entertainment and dining
  • Birthday day off
  • Hybrid and remote working options
  • Apprenticeship programmes available
  • Festival and sport event tickets/drinks tokens
  • Enhanced maternity/paternity leave

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