Car Supermarket Representative
3 days ago
The Institute of the Motor Industry. limited is seeking a skilled Automotive Merchandiser to join our car supermarket site in Rugby, offering an exciting opportunity to develop your career in a dynamic and fast-paced environment.
Key Responsibilities:- Vehicles Inspection and Specification Verification: Inspect incoming vehicles, verifying their specifications, including mileage, condition, and any existing damage.
- Fault Identification and Reporting: Identify potential faults and report them to the technician team for repair or rectification, ensuring minimal downtime.
- Customer Service and Support: Deliver exceptional customer service, responding to customer queries, resolving issues, and providing a seamless buying experience.
- Document Preparation and Organization: Prepare and maintain accurate records of service history, V5 documentation, and other relevant vehicle paperwork, ensuring compliance with regulatory requirements.
- Marketing and Sales Strategies: Develop effective marketing and sales strategies to attract potential buyers, leveraging your knowledge of market trends and customer preferences.
- Administrative Support: Provide general office administration duties, including data entry, phone management, and email correspondence, to support the team's efficiency.
To succeed in this role, you will require:
- Previous Experience: Previous experience in a similar role is essential, with a proven track record of delivering results in a fast-paced environment.
- Excellent Communication Skills: Possess excellent communication skills, both written and verbal, to effectively interact with customers, colleagues, and external stakeholders.
- IT Literacy: Demonstrate proficiency in using IT systems, including CRM software, Microsoft Office, and other relevant tools.
- Teamwork and Adaptability: Ability to work independently and as part of a team, adapting to changing circumstances and priorities as needed.
- Full UK Driving Licence: Hold a full UK driving licence, enabling you to drive company vehicles and attend meetings and training sessions.
The salary for this position is estimated at around £25,415 per annum, offering a competitive remuneration package that reflects your skills and experience.
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