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Sales Consultant

2 months ago

Guildford, Surrey, United Kingdom ProCook Full time

About ProCook

ProCook is a leading kitchenware retailer seeking a skilled Sales Advisor to join our team. As a Sales Advisor, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Key Responsibilities

  • Customer Service
    • Welcome and engage with customers to understand their needs and preferences.
    • Provide expert advice on kitchenware products and features.
    • Ensure customers have a positive shopping experience.
  • Sales and Merchandising
    • Meet and exceed sales targets through effective product presentation and promotion.
    • Stay up-to-date with product knowledge and features.
    • Contribute to visual merchandising and store displays.
  • Store Operations
    • Assist with daily store tasks, including receiving and processing stock.
    • Maintain a clean and organized store environment.
    • Support colleagues with tasks and projects as needed.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
    • Strong problem-solving and conflict resolution skills.
  • Sales and Merchandising Skills
    • Proven sales experience in a retail environment.
    • Knowledge of kitchenware products and trends.
    • Ability to work effectively in a team environment.
  • Store Operations Skills
    • Basic computer skills and familiarity with POS systems.
    • Ability to lift and move stock as needed.
    • Flexibility to work a variety of shifts, including weekends and holidays.

Benefits

  • Competitive Salary
  • Real Living Wage Employer
  • Period Bonus
  • Opportunities for Career Growth
  • Enhanced Parental Leave
  • Generous Staff Discount
  • Annual Paid Volunteering Day
  • Employee Assistance Programme
  • Friends and Family Referral Scheme

ProCook Values

ProCook is an equal-opportunity employer committed to diversity and inclusion. We believe that a diverse team is a strong team, and we encourage applications from all backgrounds.