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Executive Director of Entertainment

1 month ago

Grays, Thurrock, United Kingdom Puttshack Full time

About Us:

Puttshack is a unique entertainment destination that combines mini golf, food, and drink in a fun and upscale environment. As a General Manager, you will be responsible for overseeing the day-to-day operations of the venue, ensuring that every guest has an exceptional experience.

Key Responsibilities:

  • Develop and implement business strategies to drive revenue growth and improve customer satisfaction.
  • Oversee the management of staff, including recruitment, training, and scheduling.
  • Ensure that the venue is run efficiently and effectively, with a focus on financial management and cost control.
  • Work closely with the Operations Director to develop and implement promotional strategies to drive revenue growth.
  • Monitor and respond to guest feedback to identify areas for improvement.

Requirements:

  • At least 2 years of experience in a similar or hospitality business, with a proven track record of managing teams and leading by example.
  • Strong leadership and motivational skills, with the ability to inspire and motivate staff to deliver exceptional customer service.
  • Excellent financial management skills, with the ability to manage budgets, forecasts, and cost control.
  • Strong knowledge of hospitality marketing strategies, including digital marketing, social media, and customer loyalty programs.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and innovative environment.
  • The chance to develop your skills and experience in a fast-paced and exciting industry.