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Sales Planning Specialist

2 months ago


Cambridge, Cambridgeshire, United Kingdom SRG Full time
About the Role

We are seeking a highly skilled Sales Planning Specialist to join our team at SRG. As a key member of our commercial operations team, you will play a critical role in driving sales growth and ensuring the smooth operation of our sales function.

Key Responsibilities
  • Manage the incoming customer ordering process and requests for further information, ensuring speed and accuracy.
  • Utilize HubSpot to support pipeline management, performance reporting, and to maximize sales opportunities.
  • Explore customer support issues and assign to the correct team, ensuring customers receive accurate information on who can resolve their issue.
  • Work closely with internal operations teams, including Sales, Finance, Shipping, and Quality, to ensure seamless order processing.
  • Interpret and present HubSpot data to identify improvements in the sales process, KPI monitoring, and forecasting.
Requirements
  • Advanced MS Excel skills, including the ability to analyze and visualize data.
  • Experience in creating productive sales reports to inform the sales and customer fulfillment process.
  • Strong CRM management background and experience with sales forecasting and performance reporting.
What We Offer

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for sales and commercial operations, we encourage you to apply for this exciting opportunity.