Tech New Restaurant Opening Deployment Specialist
1 week ago
We are seeking a highly skilled Tech New Restaurant Opening Deployment Specialist to join our team at the Restaurant Support Centre (RSC) in Woking. As a key member of our Tech team, you will be responsible for ensuring the smooth operation of technology standards and set-ups in all new restaurant openings across the UK and Ireland.
Key Responsibilities:
- Support the NRO Technology Manager to maintain tech standards across all NROs, IE's, and refurbishments.
- Investigate and resolve tech issues identified during install or after opening.
- Collaborate with franchisee partners to address tech issues and queries.
- Work closely with 3rd-party installers to resolve on-site issues.
- Implement and maintain installation documentation and standards.
- Collaborate with the Tech Hub team for NRO back-end set-up works.
- Maintain an understanding of hardware and software issues and implement improvements.
- Attend regular reviews with install partners to drive improvement.
Requirements:
- Good communication and listening skills.
- Proactive and a good trouble-shooter.
- Passion for improving the restaurant team's day-to-day.
- Team player with a helpful positive personality.
- Good level of technical knowledge.
- Self-motivated and driven.
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