Tech New Restaurant Opening Deployment Specialist

1 week ago


Woking, Surrey, United Kingdom RSC Full time
About the Role

We are seeking a highly skilled Tech New Restaurant Opening Deployment Specialist to join our team at the Restaurant Support Centre (RSC) in Woking. As a key member of our Tech team, you will be responsible for ensuring the smooth operation of technology standards and set-ups in all new restaurant openings across the UK and Ireland.

Key Responsibilities:

  • Support the NRO Technology Manager to maintain tech standards across all NROs, IE's, and refurbishments.
  • Investigate and resolve tech issues identified during install or after opening.
  • Collaborate with franchisee partners to address tech issues and queries.
  • Work closely with 3rd-party installers to resolve on-site issues.
  • Implement and maintain installation documentation and standards.
  • Collaborate with the Tech Hub team for NRO back-end set-up works.
  • Maintain an understanding of hardware and software issues and implement improvements.
  • Attend regular reviews with install partners to drive improvement.

Requirements:

  • Good communication and listening skills.
  • Proactive and a good trouble-shooter.
  • Passion for improving the restaurant team's day-to-day.
  • Team player with a helpful positive personality.
  • Good level of technical knowledge.
  • Self-motivated and driven.


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