Success Outcomes Manager
16 hours ago
Main Responsibilities:
- Analyze customer data to identify trends and opportunities for growth.
- Develop and implement customized customer success plans to achieve business objectives.
- Manage high-impact customer relationships to ensure consistent quality and delivery.
- Collaborate with internal stakeholders to refine customer success processes and drive process improvements.
- Maintain accurate records and reports to track customer progress and outcomes.
Requirements:
- Bachelor's degree in Business or Technology preferred.
- 7 years of relevant experience within a large software company or within the Internal Audit department of any company.
- Reasonable understanding of TeamMate+ or other audit software.
- Fluent in English is a must; fluent in other languages is very helpful (Arabic, Spanish, French, Italian, German, etc.).
Estimated Salary: $115,000 - $145,000 per annum
About Us: Wolters Kluwer is a leading global provider of professional information, software solutions, and services for various industries. We are committed to helping our customers succeed by providing innovative solutions that meet their evolving needs.
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