Sales and Customer Relationship Representative
4 weeks ago
Premier Recruitment Group is partnering with a leading manufacturing business to recruit a permanent Inside Sales Representative.
This role involves handling a high volume of customer inquiries with precision, providing detailed product information, and maintaining excellent customer relationships.
The ideal candidate will be proactive, customer-focused, and able to convert quotes into orders through effective communication and follow-up.
Key Responsibilities:
- Handle inbound and outbound calls and emails to/from existing and potential customers.
- Develop new sales opportunities through various means.
- Understand customer needs and requirements to provide tailored solutions.
- Maintain and update the prospect database.
- Keep up to date with product and service information as well as competitor offers.
- Upsell products and services where appropriate.
Qualifications and Skills:
- Strong communication skills with a clear and professional telephone manner.
- Customer-focused attitude.
- Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
- Willingness to learn and adapt to new software and sales techniques.
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