Sales and Customer Relationship Representative

4 weeks ago


Erith, Greater London, United Kingdom Premier Recruitment Group Full time
Job Description

Premier Recruitment Group is partnering with a leading manufacturing business to recruit a permanent Inside Sales Representative.

This role involves handling a high volume of customer inquiries with precision, providing detailed product information, and maintaining excellent customer relationships.

The ideal candidate will be proactive, customer-focused, and able to convert quotes into orders through effective communication and follow-up.

Key Responsibilities:

  • Handle inbound and outbound calls and emails to/from existing and potential customers.
  • Develop new sales opportunities through various means.
  • Understand customer needs and requirements to provide tailored solutions.
  • Maintain and update the prospect database.
  • Keep up to date with product and service information as well as competitor offers.
  • Upsell products and services where appropriate.

Qualifications and Skills:

  • Strong communication skills with a clear and professional telephone manner.
  • Customer-focused attitude.
  • Basic computer skills, including familiarity with Microsoft Word, Excel, and PowerPoint.
  • Willingness to learn and adapt to new software and sales techniques.

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