Senior Service Advisor
4 weeks ago
Role Overview
We are seeking a highly motivated and experienced Senior Service Advisor to join our dynamic motor retailer team. As a brand ambassador, you will play a key role in delivering a premium customer experience and supporting a fast-paced business.
About the Role
The successful candidate will take ownership of looking after our customers while their vehicles are with us for servicing or repairs. This will involve supervising the front of house service team, ensuring excellent communication skills, and a passion for delivering exceptional customer service.
Key Responsibilities
- Supervise and lead the front of house service team to ensure seamless customer interactions.
- Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Collaborate with the service team to ensure efficient and effective vehicle servicing and repairs.
- Stay up-to-date with Kerridge systems and processes to optimize service delivery.
- Provide exceptional customer service, resolving issues promptly and professionally.
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including:
- 33 days of annual leave (including bank holidays)
- Enhanced parental leave options with up to 16 weeks of full pay
- Employee care helpline and access to digital GP
- Online discount portal with money off retail brands and cashback on purchases
- 3% contribution pension scheme and 2x annual salary life assurance
Regulatory Requirements
We are regulated by the Financial Conduct Authority (FCA) and as such, this role includes FCA regulated activities. You will be required to complete an FCA questionnaire as part of our recruitment process.
-
Senior Service Advisor
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of role Are you a motivated, experienced automotive Senior Service Advisor looking to work for an established, dynamic motor retailer, and act as a brand ambassador, supporting a fast-paced business by delivering a premium customer experience? If you are passionate about providing an exceptional level of customer service, then we are...
-
Senior Service Advisor
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of the RoleWe are seeking a highly motivated and experienced Senior Service Advisor to join our dynamic team at Jardine Motors Group. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a premium experience while their vehicles are with us for servicing or...
-
Senior Service Advisor
3 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeAbout the Role:At Jardine Motors Group, we are seeking a motivated and experienced Senior Service Advisor to join our team. As a key member of our service department, you will be responsible for delivering exceptional customer service while ensuring that our customers receive the highest level of care.Key Responsibilities:Servicing and repairing vehicles to...
-
Service Advisor Trainee
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of RoleJardine Motors Group is a leading luxury and premium car dealer group in the UK, representing 20 manufacturers across 70 locations. We are committed to delivering exceptional customer service and are seeking a Trainee Service Advisor to join our team.Duties, Responsibilities & Person SpecificationThe successful candidate will have a passion...
-
Service Advisor Trainee Position
2 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of the RoleJardine Motors Group represents 20 luxury and premium manufacturers across the UK, and we're seeking a Service Advisor Trainee to deliver an unparalleled level of service for our customers.Duties, Responsibilities & Person SpecificationThe ideal candidate will have a passion for delivering exceptional customer experiences, a commitment to...
-
Service Advisor Trainee
1 month ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of RoleJardine Motors Group is a leading car dealer group in the UK, representing 20 luxury and premium manufacturers. We are committed to delivering an unparalleled level of service to our customers, and we are seeking a highly motivated and passionate individual to join our team as a Service Advisor Trainee.Duties, Responsibilities & Person...
-
Advisor services
2 months ago
Dartford, Kent, United Kingdom Rydon Group Full time €24,862Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre which is based at our office near Bluewater, is packed full of outgoing and friendly people. We're currently looking for a Customer Service Advisor to join our team. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services...
-
Service Advisor Trainee
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeAbout the RoleJardine Motors Group represents 20 luxury and premium manufacturers in over 70 locations across the UK. We are seeking a talented individual to join our team as a Trainee Service Advisor.Key ResponsibilitiesDeliver an exceptional customer experienceParticipate in a structured 12-month training programmeWork effectively as part of a teamCompany...
-
Support Services Advisor
2 weeks ago
Kent, United Kingdom Clarion Housing Group Full timeDeliver Support Services to Male Customers Clarion Housing Group is looking for a Support Services Advisor to join our team. As a Support Officer, you will provide an effective support service to male customers with additional needs. You will provide invaluable practice and support to individuals and families, including advocacy, support and...
-
Service Advisor
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of the RoleWe are seeking a skilled Service Advisor to join our team at Stratstone. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers.Duties, Responsibilities & Person SpecificationWhy should you work for us?We provide comprehensive training and development opportunities to help you succeed...
-
Service Advisor
4 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeOverview of the RoleWe are seeking a highly motivated and customer-focused Service Advisor to join our team at Stratstone. As a Service Advisor, you will play a critical role in delivering a premium level of service to our customers.Duties, Responsibilities & Person SpecificationWhy should you work for us?We provide all the training and development...
-
HR Advisor
6 months ago
Kent, United Kingdom Tide Recruitment Full time-HR Advisor -Remote / Homebased (Southeast) -Full Time, Permanent -£28,000 - £33,000 per annum -Tide Partnership is working with a leading private healthcare company in their search for an exceptional HR Advisor to join their people team. We need someone with a real flair for employee support, someone who can confidently handle a diverse range of employee...
-
Customer Service Advisor
1 month ago
Kent, United Kingdom mhs homes Full timeAbout the role:Making sure our customers have the best experience when interacting with us is a real team effort from all areas of our business.We're looking to recruit a Customer Service Advisor to join our busy Customer Team in a permanent role. Reporting to one of our Customer Team Leaders, you’ll resolve customer queries at the first point of contact...
-
Automotive Service Leader
2 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeRole OverviewWe are seeking a highly skilled and experienced Senior Service Advisor to join our team at Jardine Motors Group. As a key member of our front of house service team, you will be responsible for delivering exceptional customer service and ensuring our customers have a positive experience while their vehicles are with us for servicing or...
-
Service Advisor Development Professional
2 days ago
Kent, United Kingdom Jardine Motors Group Full timeAbout UsJardine Motors Group has a rich history of over 40 years, marked by passion, hard work, and innovation. From its humble beginnings as a family-run vehicle dealer operation, the company has grown to become one of the largest car dealer groups in the UK.Our MissionWe strive to deliver an unparalleled level of service to our customers, and our...
-
Customer Service Advisor
2 months ago
Dartford, Kent, United Kingdom Rydon Group Full time €24,862Rydon’s dynamic, supportive, fun and vibrant inbound Contact Centre which is based at our office near Bluewater, is packed full of outgoing and friendly people. We're currently looking for a Customer Service Advisor to join our team. We will be holding an Assessment Day on Thursday 10 October for anyone who is invited for an inteview. Rydon Maintenance is...
-
HR Advisor
4 weeks ago
Kent, United Kingdom United Living Group Full timeJob SummaryUnited Living Group is seeking a skilled HR Advisor to join our team. As an HR Advisor, you will provide expert advice and guidance on HR matters, including employee relations, absence management, and payroll. You will also support managers with ER matters, such as investigations and performance issues.Key ResponsibilitiesProvide HR advice and...
-
HR Advisor
4 weeks ago
Kent, United Kingdom United Living Group Full timeJob SummaryUnited Living Group is seeking a skilled HR Advisor to join our team. As an HR Advisor, you will provide expert advice and guidance on HR matters, including employee relations, absence management, and payroll. You will also support managers with ER matters, such as investigations and performance issues.Key ResponsibilitiesProvide HR advice and...
-
Personal Wellbeing Advisor
6 months ago
Kent, United Kingdom Prison Advice and Care Trust Full timeThe Personal Wellbeing Advisor (Emotional Wellbeing) provides line management to the Personal Wellbeing Advisor (Emotional Wellbeing) and oversight of Pact probation service delivery across their area. The Personal Wellbeing Manager (Emotional Wellbeing) is also case carrying and is responsible for delivering a personal wellbeing service focused around...
-
Automotive Service Team Lead
2 weeks ago
Kent, United Kingdom Jardine Motors Group Full timeAbout the RoleAs a Senior Service Advisor at Jardine Motors Group, you will be responsible for delivering a premium customer experience while working in a fast-paced business environment.Key ResponsibilitiesSupervise the front-of-house service team to ensure seamless customer interactions.Utilize excellent communication skills to provide exceptional customer...