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Care Manager

1 month ago

Colwyn Bay, Conwy, United Kingdom Home Instead Full time

We are seeking a highly skilled Care Manager to join our team at Home Instead in North Wales. As a Care Manager, you will be responsible for the growth and development of our care service, ensuring the delivery of outstanding quality care.

In this varied and challenging role, you will be involved in:

  • Converting new client enquiries into high-quality care plans.
  • Care planning and conducting risk assessments to ensure compliance with relevant legal and regulatory requirements.
  • Managing a team to deliver exceptional service to our clients and manage workloads effectively.

To be successful, you will:

  • Have extensive care experience with excellent customer service and team management skills.
  • Be commercially aware and able to demonstrate achievement of business growth targets.
  • Have strong influencing skills and the ability to build good working relationships.
  • Have strong organisation and planning skills, with the ability to work well and accurately under pressure.
  • Be flexible to meet the demands of the business, including participating in an on-call rota.

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.

Ideally, you will hold NVQ L5 Health & Social Care or similar L4 Leadership & Management and above, or be willing to work towards the qualification.

We encourage applications from all sections of the community, as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.