Business Process Optimization Specialist

4 days ago


Lancaster, Lancashire, United Kingdom Applause IT Ltd Full time

As a Process Improvement Analyst, you will play a vital role in driving operational excellence for a leading energy company. Located in Lytham St. Annes, this hybrid work opportunity offers a competitive salary of approximately £40,000 (dependent on experience).

The ideal candidate will have proven experience as a Process Analyst with expertise in business analysis, process mapping, and root cause analysis. Strong communication skills are essential to collaborate with diverse teams and stakeholders.

Your key responsibilities will include:

  • Create and maintain process documentation, process maps, and user guides.
  • Analyse data to identify performance areas and suggest improvements.
  • Collaborate with stakeholders to assess objectives, opportunities, and potential benefits.
  • Work on task scoping and project tracking related to software, industry, and internal changes.
  • Assist with compliance and audits through accurate documentation.

In return, you can expect:

  • Flexible & hybrid work hours.
  • Private healthcare, wellness support, and fitness contributions.
  • Enhanced annual leave, volunteering days, and social events.
  • Cycle-to-work & EV schemes.
  • Competitive pension plan and career development opportunities.


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