IT Infrastructure Specialist

2 weeks ago


Cardiff, Cardiff, United Kingdom SCC Full time

Job Summary:

We are seeking a skilled IT Infrastructure Specialist to join our team at SCC. As a Deployment and Support Expert, you will play a crucial role in deploying new IT equipment, configuring systems, and ensuring a smooth transition to Windows 10.

Key Responsibilities:

  • Deploy and configure new IT equipment with a focus on Windows 10 systems, ensuring seamless integration and minimal downtime.
  • Collaborate closely with IT teams, stakeholders, and end-users to facilitate a smooth Windows 10 rollout, providing expert guidance and support.
  • Conduct user training and provide ongoing support during the transition phase, ensuring users are comfortable and proficient with the new system.
  • Monitor and troubleshoot any issues arising from the rollout, applying problem-solving skills and attention to detail to resolve complex technical issues.
  • Document processes, procedures, and troubleshooting steps for future reference, ensuring knowledge is shared and retained within the team.

Requirements:

  • Proven experience in Windows OS deployment and migration, specifically with Windows 10, with a strong understanding of system configuration and troubleshooting.
  • Strong problem-solving skills and attention to detail, with the ability to analyze complex technical issues and develop effective solutions.
  • Familiarity with Operating System Deployment via SCCM, with experience in deploying and managing Windows 10 systems.
  • A commitment to delivering top-notch customer service, with a focus on providing exceptional support and ensuring customer satisfaction.

What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and experienced team, with access to ongoing training and development opportunities. We offer a competitive salary and benefits package, as well as the chance to work on exciting and challenging projects.



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