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Cloud Service Delivery Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Be-IT Full time £38,000 - £45,000
Service Delivery Manager

We are seeking a highly skilled Service Delivery Manager to join our team at Be-IT. As a key member of our Service Delivery team, you will be responsible for ensuring the efficient delivery of our cloud-based services to our customers.

Key Responsibilities:
  • Execute tasks related to analysis, reporting, and process development for capacity and resiliency management.
  • Provide capacity-related information to support customer presentations.
  • Collaborate with our Service Delivery and Account Management teams to ensure seamless service delivery.
Requirements:
  • Experience in cost management and Azure Monitor.
  • Strong understanding of virtual resource billing in Azure.
  • Proficiency in working with data, generating reports, and presenting statistical information.
  • Experience conducting disaster recovery drills.
  • Knowledge of database technologies in a SaaS context, particularly Microsoft SQL Server/Azure SQL.
What We Offer:
  • Competitive salary and benefits package.
  • Generous holiday allowance and flexible working options.
  • Opportunities for career growth and development.
  • Be part of a leading player in the financial data management industry.

We celebrate diversity and strive for inclusion. We welcome applications from all backgrounds and ensure equal opportunity regardless of race, gender identity, ethnicity, nationality, disability, sexual orientation, or socioeconomic status.