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Cloud Engineer for Digital Services

2 months ago


Glasgow, Glasgow City, United Kingdom 83zero Ltd Full time

The Client:

83zero is proud to partner with a global leader in digital services. This innovative company drives customer experience through CRM, marketing, business intelligence, and cloud solutions. These solutions empower digital transformation initiatives, unlock new business opportunities, and make customer relationship operations relevant in today's evolving landscape.

Key Responsibilities:

  • Building strong observability practices, aligning with the SRE mindset & principles, and driving continuous improvement.
  • Defining and implementing Service Level Indicators (SLIs) and Service Level Objectives (SLOs) to measure and maintain system & application performance, ensuring services meet agreed reliability targets.
  • Instrumenting applications to collect key metrics, logs, and traces that enable proactive monitoring and troubleshooting.
  • Assessing and enhancing Kubernetes capabilities, improving DevOps efficiency through innovation, agility and cost optimisation.
  • Taking a holistic approach to modernising the developer experience, focusing on organisational culture, DevOps practices, processes, automation and tooling.
  • Architecting scalable and resilient cloud infrastructure to ensure the seamless deployment and optimisation of containerised applications.
  • Strong understanding of the SRE mindset and principles, including the creation and management of Service Level Indicators (SLIs) and Service Level Objectives (SLOs), ensuring reliability and performance.
  • Experience in implementing observability, instrumenting applications to provide insights into system performance. Hands-on experience with tools such as Dynatrace, Prometheus and OpenTelemetry for monitoring, tracing, and real-time alerting is highly sought after.
  • Experience enabling continuous delivery pipelines, with a focus on ensuring system reliability, quality, and performance through automated deployment, scaling, and observability tools.
  • Understanding of build and deployment pipelines and experience collaborating with developers to improve observability and monitoring practices.
  • Comfortability interacting and engaging with clients, although a consulting background is not a prerequisite.
  • An enthusiasm & excitement at the prospect of working with a wide range of technology stacks and cloud providers across the wide range of clients and industries we support.