CCTV Operations Supervisor
7 days ago
Deliver Exceptional Results
A Control Room Team Leader - CCTV is required to join our team within a high-quality and modern control room at British Airways Engineering Base. This is an exciting opportunity for a dynamic and enthusiastic individual to ensure a safe and secure environment for all on site and in line with our customers' expectations.
Key Responsibilities:
- Lead a team of CCTV operators
- SIA CCTV Licence required
- Strong IT ability – including Excel, Word, Outlook
- Excellent written communication and interpersonal skills and report writing
- Good knowledge of local area and Heathrow Airport desirable, but not essential
- Excellent levels of customer service at all times
- Demonstrated ability to think and act quickly in emergencies or under pressure
- To have a smart appearance befitting the company values
- Good organisational skills, flexibility, and reliability is key to this role
- Be fully aware of current CCTV policies and data protection requirements
Requirements:
The Team Leader must ensure that all duties are carried out to comply with policies/procedures of the site. To respond to all incidents, taking ownership of the situation and escalate to the Duty Operations Manager to investigate and respond too. Nature good relationships with the team of CCTV operators. Effective communication daily with the Duty Operations Manager, escalate any issues as required or necessary. Carry out varying tasks as directed by management.
Benefits:
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
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