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Senior Insurance Account Manager
1 month ago
Insurance Account Handler Role
We are seeking a talented Senior Insurance Account Handler to join our team at Ardonagh Advisory. As a Senior Insurance Account Handler, you will be responsible for building strong, trusted, and profitable client and customer relationships.
This role involves fostering relationships and offering a comprehensive service to clients to find the right Insurance products to fit their needs. You will work independently and manage client requirements within the scope of a busy client book that spans all business sectors and classes of personal lines insurance.
Key Responsibilities:
- Ensure accuracy, efficiency, and professionalism when dealing with both client and insurer and conducting related administration work in relation to: New business Renewals Mid Term Adjustments Queries
- Ensure all business activity fully complies with FCA regulation and company compliance.
- Handle any complaints in accordance with company procedures and regulatory requirements.
- Conduct learning, training, and assessment exercises applicable to you and identify further areas for own development as required.
- Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
- Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance.
- Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
Requirements:
- Commercial insurance experience gained in a broking environment.
- Experience using Acturis and any relevant qualifications, although we offer plenty of opportunity to gain these once you join us.
- Ability to bring your best self to work every day to give our clients the best possible experience.
- Proactive, analytical, and able to use your initiative to identify opportunities to retain and grow our business.
- An enthusiastic team player, support others, build trust, and have a positive outlook, be engaging, collaborative, and have the resilience to adapt to whatever changes come your way.
In return, you will be welcomed and supported by our Ardonagh Advisory family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits include:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh Advisory family.
- Gain professional CII or ACII qualifications to enhance your knowledge and career prospects.
- Pension scheme for when you feel it's time to retire.
- 24-hour support for you and your families physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
