Salon Manager
4 weeks ago
About the Role
We are seeking a skilled Salon Manager and Salon Receptionist to join our team at the London College of Beauty Therapy, part of the EFI Group.
Key Responsibilities
- Manage the day-to-day operations of the salon, ensuring a high level of customer satisfaction and service quality.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Work collaboratively with the salon team to achieve sales targets and maintain a positive and productive work environment.
- Assist with the recruitment and training of new staff members, ensuring they are equipped to provide excellent customer service and meet the salon's standards.
- Contribute to the development and implementation of marketing strategies to promote the salon and its services.
Requirements
- Previous experience in a salon or customer-facing role, preferably in a management or supervisory capacity.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work flexibly, including weekends and evenings, as required.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work in a dynamic and supportive team environment.
- Professional development and training opportunities to enhance your skills and career prospects.
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