Operational Efficiency Manager

2 weeks ago


Birmingham, Birmingham, United Kingdom Career Legal Full time

We are seeking an experienced Senior Operations Manager to join our team at Career Legal. This key role will be responsible for ensuring the smooth operation of our day-to-day business, including managing office managers, coordinating with international and UK offices, and liaising with support teams.

The successful candidate will have a proven track record in operations management within a professional services environment, excellent leadership and people management skills, and the ability to prioritize work effectively and meet deadlines.

Responsibilities will include:

  • Management of Office Managers in the Regional Offices and liaison with Support Services Directors
  • Coordination with Office Managers in the International and UK offices on consistent delivery of Operations services
  • Liaison with support teams on the design, development, and implementation of new systems and processes
  • Assistance with planning and logistics of deployment of new systems and technology changes
  • Oversight of Operations budgets for Regional and International offices
  • Liaison with the Marketing department on procedures for booking, planning, and supporting Marketing events in the regional offices
  • Oversight of adherence to GDPR regulations and best practice
  • Managing the relationship with Building Management and other tenants where applicable

The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. If you are a motivated and organized individual with a passion for operations management, please get in touch for further information.



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