Fines Officer

4 weeks ago


Middlesbrough, Middlesbrough, United Kingdom Brook Street NMR Full time

We are seeking a confident and customer-focused Fines Officer to join our team within a Public Sector client, providing first-class assistance and advice to customers.

This is a fantastic opportunity to work as part of a busy office, handling calls, administration, and general tasks, with the potential to develop skills and knowledge.

Key Responsibilities:

  • Handling calls regarding fines and providing advice to customers
  • Dealing with written queries and general administration
  • Distribution of post and general photocopying and filing
  • Creating and updating records on the in-house computer system
  • Data entry and ad-hoc duties as required
  • Dealing with incoming calls and call backs, and giving advice to fine payers
  • Supporting customers who are struggling to pay and taking action against those who won't pay
  • Dealing with spreadsheets, calls, and warrants

Benefits:

  • Parking on site
  • Standard DBS required
  • 37 hour week, Monday to Friday
  • Excellent pay rate of \u2116\u00a011.59 per hour

This is an initial 3-month assignment, with the potential to be extended beyond that period. We look forward to speaking with suitable candidates.


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