Microsoft Product Support Assistant
1 day ago
XIST4 IT Recruitment Ltd is looking for a skilled Microsoft Product Support Assistant to join our team. In this role, you will provide technical support for Microsoft products and develop your skills and knowledge in IT support.
About the Role:
The successful candidate will have up to two years' experience in a customer-centric IT support role and excellent communication skills, both written and verbal. They will also have experience with Windows support and Office 365.
Key Responsibilities:
- Providing technical support for Microsoft products
- Handling first-line support and service desk tasks
- Troubleshooting IT issues
- Developing strong relationships with customers
Benefits:
- Fantastic office location by the Portishead Marina
- Company pension scheme (Standard Life)
- Profit share bonus based on company performance
- Company healthcare scheme after six months
Salary: £25,000 - £30,000 per annum (dependent on experience)
Location: Hybrid - Three days in the office and two days working from home (initially more office-based for six months)
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