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Finance Systems Support Specialist

1 month ago

Manchester, United Kingdom PXC Full time
About the Role

The Finance Systems Administrator plays a key role in ensuring our financial systems run smoothly. You will be developing internal and external stakeholder relationships to drive our Finance System improvement agenda.

You will be involved in a range of activities in relation to Finance Systems support and maintenance, including providing first level support to users, evaluating the commercial impact of system recommendations, and resolving outages.

We support multiple Finance Systems and processes, and will provide training as needed. You will endeavour to help all of our customers, internal and occasionally external, to provide high levels of service and support, maintain SLAs, and assist in larger projects on occasion.

This is an exciting time to join PXC, as we roll out new finance systems, processes, and policies.

Key Responsibilities
  • Provide first level support to users via managing our inbox, IT tickets, and online webforms.
  • Evaluate the commercial impact of system recommendations, and influence IT support functions and business users to implement robust solution designs.
  • Resolve outages, and perform setup, configuration, maintenance and development requests of our existing Finance Systems.
  • Operate ongoing processes, including monitoring data input quality, running month end system interfaces, and conducting month and year end system closure processes.
  • Undertake key periodic system upgrades and development with third parties, designing system testing and supporting UAT on new and upgraded functionality.
Requirements
  • You will come from a Finance Systems support background.
  • Excellent Microsoft Excel and General Microsoft Office skills.