Security Centre Operations Specialist

4 days ago


Newbury, West Berkshire, United Kingdom Hackle Security Services Limited Full time
Job Summary

Hackle Security Services Limited is seeking an enthusiastic and knowledgeable Security Control Centre Operator to work within a newly formed Control Centre based at our Head Office in the UK.

The successful candidate will be responsible for monitoring cameras and alarms, dispatching security officers as required, and maintaining accurate records of communications and events.

We are looking for someone with advanced computer skills, excellent verbal and communication skills, and the ability to work effectively in a team environment.

The salary for this role is £12.50 per hour, with opportunities for overtime and competitive benefits including company pension and uniform provision.

Key Responsibilities:

  • Maintaining 24-hour coverage of the Security Control Centre
  • Monitoring cameras and alarms, and responding to incidents as required
  • Dispatching security officers via telephone and/or email
  • Maintaining accurate records of communications and events
  • Proactively monitoring all surveillance cameras and CCTV remote viewer programs
  • Answering and responding to events and situations received over regular and emergency phones and intercoms

Required Skills and Qualifications:

  • Advanced computer skills and proficiency
  • Excellent verbal and communication skills
  • Self-motivated and able to work under little to no direct supervision
  • Ability to work in a team environment
  • Strong decision-making ability during both crisis and non-crisis situations
  • Able to work with highly confidential information
  • SIA Licence (required) and SIA CCTV (preferred)

Benefits:

  • Competitive Salary: £12.50 per hour
  • Company Pension
  • Company Uniform Provided
  • 4 on 4 off Shift Pattern (Days Shifts)
  • Long services awards
  • Employee of the month awards
  • Overtime available


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