Technical Support Specialist
4 weeks ago
Brakes, a leading foodservice supplier, is seeking a skilled EUC 3rd Line Engineer to join its Technology team on a full-time, permanent basis. As a key member of the team, you will provide technical support to end-users, ensuring the smooth operation of Sysco GB's technology infrastructure.
Key Responsibilities:- Provide onsite and remote 3rd line technical support for end-users, resolving complex technical issues and promoting excellent customer service.
- Deploy new technologies and application upgrades throughout the estate, ensuring seamless integration and minimal disruption.
- Manage and close incidents and service requests via the helpdesk ticketing system, owning through to resolution.
- Conduct root cause analysis, known error documentation, and associated investigations and resolution.
- Produce high-quality documentation for use by 2nd line and 1st line engineers and end-users.
- Ensure changes are made in accordance with change management guidelines and policies.
- Support projects as required to deploy new technologies.
- Good working knowledge of maintaining IT security, infrastructure, and service standards.
- Technical knowledge of Microsoft products, including client Operating Systems (Windows 10 and 11), Teams, Office 365, and Azure.
- Experience administering MDM platforms, such as Endpoint Manager (Intune), and understanding of networking (Wireless, LAN, and WAN).
- Excellent interpersonal skills and customer service focus, with a keen attention to detail.
- Experience supporting networked printers and proven troubleshooting skills for hardware and application support.
- Active Directory/Azure AD understanding and administration experience.
- Generous holiday allowance of 25 days, with the option to purchase additional holidays + bank holidays.
- Huge discounts on all sorts of lovely food and award-winning products through our staff shop.
- Discounts on cinema tickets, shopping, and earn cashback on purchases through Sodexo.
- Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
At Brakes, everyone is welcome. We want you to help define it, and we actively celebrate the unique talents of each and every colleague. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships.
-
Technical Support Specialist
4 weeks ago
Ashford, Kent, United Kingdom Rise Technical Recruitment Full timeTechnical Support Engineer (AutoCAD)£28,000 - £30,000 + Specialist Training + Career Development + Bonus + 33 days holiday + Excellent BenefitsAshford (Commutable from: Canterbury, Folkestone, Maidstone, Faversham, Dover or surrounding areas)Are you looking to work for a market leading company in a highly varied role with plenty of training to kickstart...
-
Technical Support Specialist
4 weeks ago
Ashford, Kent, United Kingdom Rise Technical Recruitment Full timeTechnical Support Engineer (AutoCAD)£28,000 - £30,000 + Specialist Training + Career Development + Bonus + 33 days holiday + Excellent BenefitsAshford (Commutable from: Canterbury, Folkestone, Maidstone, Faversham, Dover or surrounding areas)Are you looking to work for a market leading company in a highly varied role with plenty of training to kickstart...
-
Design and Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom James Grace Full timeJob Title: Design and Technical Support SpecialistAbout the Role:We are seeking a skilled Design and Technical Support Specialist to join our team at James Grace. This permanent position focuses on the order fulfilment process and supports the sales team in ensuring compliance with standards and regulations within the construction industry.Key...
-
Design and Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom James Grace Full timeJob Title: Design and Technical Support SpecialistAbout the Role:We are seeking a skilled Design and Technical Support Specialist to join our team at James Grace. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our order fulfilment process and supporting our sales team in maintaining compliance with industry...
-
IT Support Specialist
4 weeks ago
Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Support Engineer (AutoCAD)£28,000 - £30,000 + Specialist Training + Career Development + Bonus + 33 days holiday + Excellent BenefitsAshford (Commutable from: Canterbury, Folkestone, Maidstone, Faversham, Dover or surrounding areas)We are seeking a skilled AutoCAD technical support engineer to join our design team. As a technical support...
-
IT Support Specialist
4 weeks ago
Ashford, Kent, United Kingdom Rise Technical Recruitment Limited Full timeTechnical Support Engineer (AutoCAD)£28,000 - £30,000 + Specialist Training + Career Development + Bonus + 33 days holiday + Excellent BenefitsAshford (Commutable from: Canterbury, Folkestone, Maidstone, Faversham, Dover or surrounding areas)We are seeking a skilled AutoCAD technical support engineer to join our design team. As a technical support...
-
Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom EKC Group Full timeAbout The RolePlease note that this vacancy requires the successful candidate to work 18.5 hours per week, 38 weeks during term time and the salary will be £8,942 pro rata per annumA holiday payment of £1,295 will be paid equally in your twelve monthly salary payments in addition to the pro rata salary aboveAs a Technical Support Specialist, you will...
-
Technical Specialist
2 weeks ago
Ashford, Kent, United Kingdom Ardo Full timeTechnical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at Ardo UK. As a Technical Specialist, you will be responsible for maintaining and developing the relationship between Ardo UK, its customers, and suppliers through timely response to technical enquiries.Key ResponsibilitiesProvide technical support to both internal and...
-
Senior Technical Designer
3 weeks ago
Ashford, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a skilled Senior Technical Designer to join our team at Hays Specialist Recruitment Limited. As a key member of our commercial design and build team, you will be responsible for delivering high-quality construction projects across various sectors.About the Role:AutoCAD experience is essential for this role.Previous experience...
-
Technical Specialist
2 weeks ago
Ashford, Kent, United Kingdom Ardo Full timeTechnical SpecialistArdo UK is seeking a skilled Technical Specialist to maintain and develop relationships between the company, its customers, and suppliers. The ideal candidate will provide timely responses to technical enquiries, further the reputation of the Technical department, and aid in the development and maintenance of Quality Management...
-
Technical Specialist
3 weeks ago
Ashford, Kent, United Kingdom Ardo Full timeTechnical SpecialistArdo UK is seeking a skilled Technical Specialist to maintain and develop relationships between the company, its customers, and suppliers. The ideal candidate will provide timely responses to technical enquiries, further the reputation of the Technical department, and aid in the development and maintenance of Quality Management...
-
EUC Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom Brakes Full timeJob DescriptionEUC Technical Support SpecialistBrakes, a leading foodservice supplier, is seeking an EUC Technical Support Specialist to join their Technology team on a full-time, permanent basis. Reporting to the Infrastructure and Field Support Manager, this role involves providing onsite and remote 3rd line technical support for end-user technology...
-
Senior Technical Designer
3 weeks ago
Ashford, Kent, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary: We are seeking a skilled Senior Technical Designer to join our team at Hays Specialist Recruitment Limited. As a key member of our commercial design and build team, you will be responsible for delivering high-quality construction projects across various sectors.About the Role: The ideal candidate will have experience working on commercial and...
-
Technical Specialist
2 weeks ago
Ashford, Kent, United Kingdom Ardo Full timeTechnical SpecialistWe are seeking a highly skilled Technical Specialist to join our team at Ardo UK. As a key member of our Technical Department, you will play a vital role in maintaining and developing relationships with our customers and suppliers.Key Responsibilities• To maintain and develop the relationship between Ardo UK, its customers and suppliers...
-
Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom Brakes Full timeJob Title: Technical Support EngineerAbout the Role:We are currently recruiting for a Technical Support Engineer to join our Technology team on a full-time, permanent basis. The successful candidate will be responsible for providing both onsite and remote 2nd-line technical support for end-users throughout Brakes GB.Key Responsibilities:Provide both onsite...
-
EUC 3rd Line Engineer
2 weeks ago
Ashford, Kent, United Kingdom Brakes Full timeJob DescriptionEUC 3rd Line Engineer - Technical Support SpecialistWe are seeking an experienced EUC 3rd Line Engineer - Technical Support Specialist to join our Technology team on a full-time, permanent basis. As a key member of our Infrastructure and Field Support Manager's team, you will provide onsite and remote 3rd line technical support for end-user...
-
Technical Support Specialist
3 weeks ago
Ashford, Kent, United Kingdom Brakes Food Shop Full timeRole OverviewWe are seeking a skilled EUC Engineer to join our Technology team on a full-time, permanent basis. As a key member of our team, you will provide technical support for end-users, manage incidents and service requests, and contribute to the deployment of new technologies.Key ResponsibilitiesProvide onsite and remote technical support for...
-
Freight Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom Global Technology Solutions Ltd Full timeJob Title: Freight Support SpecialistJob Summary:We are seeking a skilled Freight Support Specialist to join our team at Global Technology Solutions Ltd. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring their freight forwarding operations run smoothly.Key...
-
EUC Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom Brakes Full timeAbout the RoleWe are seeking an EUC Support Engineer to join our Technology team on a full-time, permanent basis. The successful candidate will provide both onsite and remote 2nd-line technical support for end-users, promoting excellent customer service and dealing with colleagues in a professional, friendly, and helpful manner.Key Responsibilities:Provide...
-
EUC Technical Support Specialist
2 weeks ago
Ashford, Kent, United Kingdom Brakes Full timeJob OverviewWe are seeking an experienced EUC 3rd Line Engineer to join our Technology team at Brakes. As a key member of our infrastructure team, you will be responsible for providing technical support to end-users, deploying new technologies, and ensuring excellent customer service.Key ResponsibilitiesProvide onsite and remote 3rd line technical support...