Technical Services Director

6 days ago


Warrington, Warrington, United Kingdom Cloud Decisions Full time £70,000
About Cloud Decisions

We are a leading enterprise cloud provider, specializing in fully managed cloud environments and connectivity services. Our company is built on a foundation of expertise, innovation, and customer-centricity.

Job Summary

We are seeking a highly skilled and experienced Technical Services Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our IT infrastructure and driving business growth through exceptional customer service.

Key Responsibilities
  • Ensure the seamless operation of our IT infrastructure, including cloud-based systems and connectivity services.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Lead a team of technical professionals, providing guidance, mentorship, and support to ensure their success.
  • Collaborate with cross-functional teams to identify business opportunities and drive growth.
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to drive innovation and improvement within the company.
Requirements

To be successful in this role, you will need:

  • A strong background in IT operations, cloud computing, and customer service.
  • Proven leadership experience, with a track record of success in managing technical teams.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for technology and a commitment to delivering exceptional customer experiences.
What We Offer

We offer a competitive salary, a dynamic and supportive work environment, and opportunities for professional growth and development. If you are a motivated and experienced technical leader looking for a new challenge, we encourage you to apply for this exciting opportunity.



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