Train Ambassadors

2 weeks ago


Manchester, United Kingdom SSP Full time
About the Job

We are looking for a skilled Train Ambassador to join our team, responsible for delivering exceptional customer service and achieving sales targets independently on board trains.

Key Responsibilities
  • Provide excellent customer service, addressing passenger queries and concerns.
  • Maintain accurate records of stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
What We Offer
  • Competitive pay rates (£22-27 per hour) plus commission opportunities.
  • Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units.
  • Learn while you Earn: Access to award-winning training, apprenticeships, and development.
  • Internal Growth Opportunities: Build your career with us. 70% of our Managers are internal promotions.
  • Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
Working Conditions

Full-time role (40 hours), rotational shifts between 4:30 am and 12 am, including some weekends.


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