Facilities Operations Centre Engineer

2 months ago

Reading, Reading, United Kingdom Amazon Data Services UK Limited Full time
About the Role

We are seeking a highly skilled and experienced Facilities Operations Centre Engineer to join our team at Amazon Data Services UK Limited. As a key member of our Data Centre Global Engineering Operations organization, you will play a critical role in the development and implementation of our Facilities Operations Centre (FOC) strategy.

Key Responsibilities
  • Monitor and manage the data centre's physical infrastructure, ensuring optimal performance and reliability.
  • Collaborate with internal and external teams to develop and implement communication and escalation protocols.
  • Contribute to outage post-mortem analysis and ensure records are updated in a timely manner.
  • Assist with coordination and communication during emergency recovery efforts.
  • Develop and implement tools to enhance team performance and efficiency.
Requirements
  • 2+ years of electrical or mechanical experience.
  • 1+ years of experience working with building and/or electrical platform management systems.
  • 2+ years of experience in data centre engineering/operations.
Preferred Qualifications
  • 3+ years of experience working in a large-scale data centre and 3+ years of experience in a NOC (Network Operations Centre) or similar.
  • Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access).
  • Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills.
About Us

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work-life harmony and flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

We are open to hiring candidates to work out of one of the following locations:

Thames Valley, POST-BER, GBR

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