Customer Service Representative
1 day ago
We are seeking a highly skilled Customer Service Representative to join our team in Runcorn, United Kingdom.
Job Summary:This is a challenging role that requires strong communication and problem-solving skills to provide excellent service to our customers. The ideal candidate will be able to handle high-volume queries while maintaining attention to detail and ensuring customer satisfaction.
About the Role:- Handle incoming calls, emails, and chat queries from customers.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and escalate when necessary.
The salary for this position is approximately £22,000-£28,000 per annum, depending on experience.
Requirements:- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
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