Customer Service Representative
3 days ago
We are seeking a skilled Customer Service Representative to join our team in Preston Brook. The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of customer needs.
About the Role- The role involves providing exceptional customer service, resolving customer inquiries and issues in a timely and professional manner.
- You will work closely with customers to understand their financial situation, provide options and solutions to help them achieve financial stability.
- The ideal candidate will be empathetic, supportive, and able to build rapport with customers to deliver outstanding service.
- Respond to customer inquiries via phone and email, providing accurate and helpful information.
- Analyze customer data to identify potential issues and develop effective solutions.
- Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
- Degree in a relevant field or equivalent experience.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and problem-solving skills.
- A competitive salary of £25,714 per annum.
- Opportunities for career growth and development within the company.
- A dynamic and supportive work environment.
- A range of employee benefits, including health insurance and retirement savings plan.
Salary: £25,714
This is an exciting opportunity for a motivated and customer-focused individual to join our team and make a real difference in the lives of our customers. If you are passionate about delivering exceptional customer service and have a strong desire to succeed, we encourage you to apply.
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