Technical Support Engineer

5 hours ago

Weybridge, Surrey, United Kingdom LG Electronics UK Full time
Job Title: Technical Support Engineer - Field Based

LG Electronics UK is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to our customers and ensuring that our products meet the highest standards of quality and performance.

Key Responsibilities:
  • Provide technical support to customers via phone, email, and in-person
  • Investigate and resolve technical issues with our products
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation and training materials
  • Stay up-to-date with industry trends and emerging technologies
Requirements:
  • 5+ years of experience in a technical support role
  • Strong technical knowledge of consumer electronics and home entertainment products
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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