Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team in Braintree, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Responsibilities:
- Provide exceptional customer service and assist customers with product selection, ensuring a seamless shopping experience.
- Offer product knowledge and advice to customers, ensuring they find the perfect solution.
- Operate the cash register and handle transactions efficiently, minimizing wait times and maximizing customer satisfaction.
- Maintain the store's visual presentation and stock levels, ensuring a clean and tidy environment.
- Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
- Meet or exceed sales targets set by the store management, driving business growth.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills, with a friendly and approachable attitude.
- Ability to work in a fast-paced environment, with flexibility to work weekends, evenings, and holidays.
- Basic IT skills for till and stock management systems, with a willingness to learn and adapt.
Benefits:
- Competitive hourly wage and sales incentives, driving motivation and success.
- Employee discounts on store products, offering a range of benefits and rewards.
- Training and development opportunities, enabling growth and career progression.
- Friendly and supportive team environment, fostering collaboration and teamwork.
- Flexible working hours, allowing for a healthy work-life balance.
If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity.
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