Retail Store Director

2 days ago


London, Greater London, United Kingdom Pan-n-Ice Full time
About the Opportunity

We're seeking a highly motivated and experienced leader to join our team as a Parlour General Manager at our Westfield London parlour. As a key member of our team, you'll be responsible for leading the team, driving sales, and ensuring exceptional customer service and team performance.

Main Responsibilities:
  • Develop and implement strategies to drive sales and improve customer satisfaction.
  • Manage a team of passionate individuals to deliver outstanding service and product quality.
  • Maintain high standards of cleanliness, health, and safety.
  • Monitor and manage financial performance, including budgets, profit margins, and reporting.
About You

We're looking for a proactive, dynamic leader who has previous management experience in hospitality, retail, or a similar customer-focused environment. The ideal candidate should thrive in a fast-paced setting, enjoy hands-on leadership, and be passionate about delivering unforgettable customer experiences.

Compensation and Benefits

A competitive salary (£42,000 - £52,000 per annum) and performance-related bonuses, comprehensive training and ongoing development opportunities, a fun and inclusive workplace culture where your ideas and contributions are valued, and free ice cream rolls during shifts.


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