Customer Service Representative
1 month ago
About the Role
We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our guests have a memorable and enjoyable visit.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Manage the front desk, handling bookings, and ensuring that the reception area is clean and tidy.
- Host and manage individual and group bookings, ensuring that our guests have a seamless and enjoyable experience.
- Prepare and serve food and drinks, maintaining high standards of presentation and quality.
- Work efficiently, show initiative, and be friendly, with a strong focus on customer satisfaction.
What We Offer
- A fun and dynamic work environment, with opportunities for career development and growth.
- A competitive salary and benefits package, including Tenpin Treats, free bowling, and enhanced maternity and paternity leave.
- Opportunities to work with a talented and dedicated team, passionate about delivering exceptional customer experiences.
- A range of training and development opportunities, to help you achieve your career goals.
Requirements
- Full determination, enthusiasm, and the ability to work in a fast-paced environment.
- A nothing is too much trouble attitude, with a strong focus on customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Fully flexible around working patterns, including evenings and weekends.
What's Next?
If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer experiences, we would love to hear from you. Please click apply and complete the short application process.
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