Customer Service Representative

1 month ago


Surrey, United Kingdom South East Full time

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at South East. As a key member of our team, you will be responsible for delivering an exceptional customer experience, ensuring that our guests have a memorable and enjoyable visit.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Manage the front desk, handling bookings, and ensuring that the reception area is clean and tidy.
  • Host and manage individual and group bookings, ensuring that our guests have a seamless and enjoyable experience.
  • Prepare and serve food and drinks, maintaining high standards of presentation and quality.
  • Work efficiently, show initiative, and be friendly, with a strong focus on customer satisfaction.

What We Offer

  • A fun and dynamic work environment, with opportunities for career development and growth.
  • A competitive salary and benefits package, including Tenpin Treats, free bowling, and enhanced maternity and paternity leave.
  • Opportunities to work with a talented and dedicated team, passionate about delivering exceptional customer experiences.
  • A range of training and development opportunities, to help you achieve your career goals.

Requirements

  • Full determination, enthusiasm, and the ability to work in a fast-paced environment.
  • A nothing is too much trouble attitude, with a strong focus on customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Fully flexible around working patterns, including evenings and weekends.

What's Next?

If you are a motivated and enthusiastic individual, with a passion for delivering exceptional customer experiences, we would love to hear from you. Please click apply and complete the short application process.



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