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Keyholder (M/F) - Retail Leader

2 months ago

London, Greater London, United Kingdom Sézane Full time
Job Title: Keyholder (M/F)

We are seeking a highly skilled and passionate Keyholder (M/F) to join our team at Sézane in London.

Key Responsibilities:
  • Customer Experience: Ensure a unique and exceptional customer experience within the boutique by demonstrating proactivity, expertise, and passion.
  • Omnichannel Expertise: Orient customers to our apartment and web solution, utilizing Sezane & October communication channels to develop our products.
  • Team Leadership: Lead and empower teams on a daily basis, fostering cooperation and creating a positive work environment.
  • Brand Image: Be responsible for the incarnation of the brand by the teams, ensuring the good maintenance of the apartment and participating in the establishment of collections.
  • Operations and Efficiency: Plan and organize store activity, master Sézane policies, and apply operational processes to ensure the safety of people and property.
Requirements:

We are looking for an agile and dynamic individual with a passion for retail, who can satisfy customers through their sense of service and generosity. The ideal candidate will be a conductor in the field, leading by example and supporting employees to guarantee optimal customer service.