Industrial Solutions Specialist
3 weeks ago
About BMS Performance:
We are a global leader in industrial printing and coding solutions, specialising in technologies like inkjet, laser, and digital printing. Our products serve industries such as food, beverage, and pharmaceuticals. Renowned for innovation, we invest heavily in research and development to deliver sustainable and efficient solutions.
The Role:
- This role is perfect for an electromechanical engineer with experience in FMCG or similar backgrounds.
Key Responsibilities:
- Repair, install, and maintain a range of products at customer sites.
- Update customers on work progress and identify new equipment opportunities.
- Improve first-time fix rates through collaboration with colleagues.
- Accurately record data in the service management system.
- D deliver excellent customer service and maintain strong client relationships.
- Occasionally stay away during the week (rarely required).
Requirements:
- Evidence of relevant apprenticeship, HNC qualification, or substantial practical experience.
- Experience with industrial printers, lasers, or coders highly beneficial.
- Strong customer-facing skills and professional approach essential.
- Field service experience ideal but not mandatory.
What We Offer:
- Salary: £30,000 - £37,000 per annum depending on experience.
- Company vehicle, laptop, and mobile phone provided.
- Comprehensive product and company training.
- Monday-Friday, 8:30 AM - 5:00 PM, with paid overtime opportunities.
- 33 days annual leave (including bank holidays).
- Company pension scheme available.
Candidate location includes cities in the Midlands region.
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